webcast highlights: training and development in a recession

in a webcast from the canadian management centre, the message was loud and clear: do not have a pity party about the state of the economy – support your people and retrain. now is an opportunity to prepare for strong positioning during recovery.

our society tends to employ a fear cycle (media –> gossip –> fear –> less productivity–> workplace changes) which makes people fear the worst. the recommendation is to break it by investing in employees though effective and swift communications, fostering solidarity through innovation, and developing employees. someone referenced maslow’s hierarchy of needs in that if someone fears losing their job which could lead to losing their home, they aren’t going to rock the boat at work. people who are fearing their jobs think that they are the ones who might get the next pink slip. why tip the scales with a bold idea if they think their ideas aren’t welcome? eliminate that fear and welcome ideas. keep employess comfortable and eliminate turnover and fear mongering.  invest in the employees now for a greater return later. it will be the people on staff that bring us out of these economic times. the government merely sets the stage.

and i was particularly pleased to hear someone saythat training is a process, not an event. you cannot train someone and expect immeidate changes. entraining employees by setting the stage and allowe them to practice their new skills and apply them on the job. offer support and reinforcement along the way. check in with them to see how they are doing or what they may need.

now is an opportunity to prepare for strong positioning during recovery.

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